Thank you for choosing Yadava Satram, Srisailam. We value your trust and are committed to providing a comfortable, transparent, and convenient booking experience.
Please read the following Return & Cancellation Policy carefully before making a reservation through our website or directly with our reception desk.
1. Booking Cancellation
Guests may request cancellation of their booking subject to the applicable cancellation terms and the time remaining before the scheduled check-in date:
- Cancellation requests should be made through the official booking channel used to make the reservation or by contacting Yadava Satram reception directly at +91 83989 67642 or yadavasatram@gmail.com.
- The cancellation request will be considered effective only after confirmation from our team.
- Please keep your booking confirmation details, full guest name, and contact number ready when initiating a cancellation request.
2. Cancellation Charges & Refunds
The refund applicable to a cancelled booking depends on several factors:
- The cancellation date and time relative to the scheduled check-in date.
- The type of room or accommodation booked (Standard, Deluxe, Family Suite, Double, 4-Bed).
- Whether the booking falls on peak festival dates (e.g. Maha Shivaratri Brahmotsavam, Karthika Masam, Ugadi) where advance room holds may have non-refundable terms.
- Any special offer, promotional tariff, or customized pilgrim package selected.
- The specific terms confirmed during the initial booking conversation.
Where a refund is applicable, the refundable amount will be processed back to the original payment channel or bank account within standard processing timeframes (typically 5 to 7 business banking days).
3. Modifications to Reservations
Requests for change of check-in dates, room category changes, or extension of stay are subject to actual room availability at the time of modification. Tariff differentials may apply if the revised dates fall during peak festival rates.
4. No-Show Policy
If a guest fails to arrive on the scheduled check-in date without prior notification to Yadava Satram, the booking will be treated as a "No-Show." In such instances, the entire advance deposit or booking amount may be forfeited.
5. Unforeseen Events & Force Majeure
In rare circumstances of natural events, severe weather advisories, administrative ghat road closures, or governmental restrictions affecting pilgrim entry to Srisailam, Yadava Satram will make reasonable efforts to reschedule your stay to an alternate available date.
6. Contact for Cancellation Inquiries
For any questions, date change requests, or cancellation notifications, please reach our front desk:
- Helpline: +91 83989 67642
- Email: yadavasatram@gmail.com
- Location: Yadava Satram, Srisailam, Andhra Pradesh 518101, India