Yadava Satram, Srisailam (“Yadava Satram”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website: https://yadavvasatraamsrisailam.com.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website or contact our front desk, we may collect the following categories of information:
- Personal Information: When you submit a booking enquiry, request accommodation, or call us, we collect your full name, mobile telephone number, email address, check-in and check-out dates, number of guests, room type requirements, and any notes voluntarily provided in your messages.
- Government Identity Proof: Upon physical check-in at the property, guest identity cards (such as Aadhaar Card, Passport, or Voter ID) are verified in compliance with local police and statutory hotel guest register requirements.
- Payment Information: When advance deposits or room payments are made, transactions are processed securely through certified payment gateways or direct bank UPI transfers. We do not store sensitive debit card numbers, credit card CVV codes, or net banking passwords.
- Technical Browsing Data: Standard server logs, browser type, and basic analytics metrics to optimize site performance and responsiveness across devices.
2. How We Use Your Information
We use the information collected exclusively for legitimate hospitality operations:
- Processing room availability enquiries and confirming reservations.
- Contacting you via telephone, SMS, or WhatsApp regarding your booking status, arrival timings, or driving directions.
- Complying with applicable guest registration laws in Andhra Pradesh.
- Improving our website usability, customer service, and accommodation offerings.
3. Information Sharing & Third Parties
We do not sell, rent, trade, or commercialize your personal information to third-party marketing brokers. Your data is only shared under necessary conditions:
- With authorized payment gateway processors to complete transaction clearances.
- With law enforcement or municipal authorities if required by legal process or regulatory statutory audits.
4. Data Security & Storage
We implement industry-standard organizational and technical security measures to safeguard your personal data from unauthorized access, loss, or disclosure. All web interactions are served through encrypted HTTPS connections.
5. Your Rights & Choices
You may contact our management at any time to verify the contact details we hold regarding your past reservations or request updates to your contact records.
6. Contact Us Regarding Privacy
If you have questions about our Privacy Policy or data handling practices, please write or call us:
- Phone: +91 83989 67642
- Email: yadavasatram@gmail.com
- Address: Yadava Satram, Srisailam, Andhra Pradesh 518101, India